Privacy Policy

Effective Date: February 2026

1. Introduction

PM3 University values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, submit a form, enroll in courses, book a consultation, or use our services.

2. Information We Collect

Personal Information:

• Full name
• Email address
• Phone number (mobile and/or landline)
• Mailing address
• Organization name and details (if applicable)
• Payment information (credit card details, billing address)
• Course enrollment and progress information
• Appointment and form submission details
• Communication preferences (email, SMS opt-in status)
• Nonprofit-related information you voluntarily submit

Non-Personal Information:

• Browser type and version
• Cookies and tracking data
• IP address
• Device information
• Website usage analytics and behavior
• Referring website addresses

We only collect information that is necessary to provide our services, communicate with you, deliver educational content, process payments, and improve your experience.

3. How We Use Your Information

Your information is used for the following purposes:

• To communicate regarding your inquiry, course enrollment, consultation, or purchase
• To send service-related emails or text messages you have opted into
• To deliver course content, educational materials, and grant writing resources
• To provide customer support and respond to your questions
• To process payments and manage your account
• To send educational content, webinar reminders, and event notifications
• To improve our website, courses, and services
• To comply with legal and regulatory requirements

We do not sell or rent your personal information.

4. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as SMS platform providers and customer service, is permitted solely to deliver the services you've requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All other use case categories explicitly exclude text messaging originator opt-in data and consent. SMS opt-in information will not be shared with any third parties under any circumstances.

By providing your phone number and opting in, you consent to receive service-related text messages from PM3 University, including:

• Course updates and educational content
• Webinar reminders and event notifications
• Grant writing tips and nonprofit strategies
• Promotional offers and program announcements
• Service-related notifications and updates

Message frequency may vary based on your engagement and program subscriptions (typically 4-8 messages per month). Message and data rates may apply. Please consult your mobile carrier for details on your specific plan.

You may opt out at any time by replying "STOP" to any message. After opting out, you will receive one final confirmation message. You can also contact us at [email protected] or 904-544-5025 to manage your SMS preferences.

For help, reply "HELP" or contact our support team.

5. Sharing Information with Third Parties

We do not sell, rent, or lease customer information to third parties.

We may share data with trusted partners to help perform services such as:

• Payment processing (credit card processors, PayPal)
• Email delivery services
• SMS platform providers (for text message delivery only)
• Course hosting platforms
• Customer support tools
• Analytics services (anonymized/aggregated data)

All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We may disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) act under urgent circumstances to protect the personal safety of users or the public.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing systems
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

While no system is completely secure, we take appropriate steps to protect your data. However, we cannot guarantee absolute security of information transmitted over the Internet.

7. Cookies and Tracking Technologies

Our website uses cookies to help personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies help us:

• Remember your preferences and login information
• Understand how you use our website
• Deliver customized content and advertising
• Improve our services

You have the ability to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies if you prefer. Note that declining cookies may limit your ability to use certain features of our website.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of email communications using the unsubscribe link in any email
• Opt out of text messages by replying "STOP"
• Withdraw consent for data processing where applicable
• Request a copy of all personal data we hold about you

To exercise these rights, contact us at [email protected].

9. Data Retention

We retain your personal information only as long as necessary for legal and business purposes, including:

• Providing services you've requested
• Maintaining transaction records
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing agreements

After you opt-out of communications, we maintain a record of your opt-out status to ensure we do not contact you again.

10. Children's Privacy

We do not knowingly collect personally identifiable information from children under the age of 18. If you are under 18, you must have parental or guardian consent to use our website and services. If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information.

11. Third-Party Websites

Our website may contain links to third-party websites, tools, or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We will notify you of material changes via email or prominent notice on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.